Terms and Conditions

Terms and Conditions

Ferns & Frost Tours New Zealand

1. Introduction
Welcome to Ferns & Frost Tours. By booking a tour with us, you agree to these terms.

2. Booking and Confirmation
A booking is confirmed upon deposit payment and email confirmation. Full payment required before tour start.

3. Cancellations and Refunds
Cancellations must be in writing. Fees may apply. Refunds per policy.

4. Pricing and Inclusions
Prices in specified currency. Includes listed services. Subject to change.

5. Health and Safety
Travelers must be fit for activities. Disclose medical conditions.

6. Liability
Not liable for events beyond control (nature, failures, etc).

7. Travel Insurance
Mandatory comprehensive insurance required.

8. Governing Law
Governed by New Zealand laws.